Roblox corporation customer service10/7/2023 ![]() ![]() ![]() ![]() This second one was the email we referenced in our reply on and the one associated with the phone number ending in. One of these emails was from the user (a child), and the other was from an individual stating they were the father of the user. As previously stated, Roblox received a report from PayPal that a charge had been disputed and the account was subsequently terminated. The referenced emails (one of which was mentioned in our reply on ) were initially sent to our Appeals department concerning the closure of the account and then forwarded to our Billing department. Hello,We apologize, but we have provided all the assistance we can in this matter. In the meantime many locations also offer $10 card options in addition to the $25 dollar game cards and you can also add to your credit by using Rixty: which offers additional amount options. We appreciate your patience as we work to bring these additional features. Although we currently have a variety of memberships and Robux at different prices to choose from, we're also looking into offering smaller quantities of Robux for players with smaller amounts of credit have more options to choose in purchasing products. There's also no benefit to us to "hold" onto any game credits redeemed on the site and there is no intent to do so. Depending on what you purchase, your credit remainder may be different, but it will always be added to any additional credit you apply to the account - you never lose credit associated with your account.Īs a business, it makes more sense for us to give you easy and multiple options by which to make purchases on our site. ROBLOX isn't by any means holding onto these credits, they'll always be available on the account and are accessible to use for our products. ROBLOX is still a relatively small company, so we're doing our best to appropriately.Īllocate our resources for improvements to the ROBLOX experience from purchasing to game building. This is definitely something that is on our map for future features. I truly understand your request to have partial payment options. ![]() If this data is unavailable or inaccurate and you own or represent this business, click here for more information on how you may be able to correct it.Initial Business Response /* (1000, 5, 7) */ VIEW ADDITIONAL DATA Select from over 115 networks below to view available data about this business. ![]()
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